Accessibility Policy
Our commitment to digital accessibility and inclusive design for all users.
Last Updated: January 2026
Accessibility Statement
Theryo is committed to ensuring that our digital services are accessible to everyone, including people with disabilities. We believe that every person has the right to live with dignity, equality, and independence, and we continuously strive to improve our digital accessibility in line with applicable standards and regulations such as WCAG and HIPAA.
1. Our Commitment and Regulatory Framework
Regulatory Compliance
We adhere to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our baseline, and our efforts also reflect key aspects of HIPAA and relevant provisions of the 21st Century Cures Act.
UserWay Integration
We partner with UserWay to ensure our website meets accessibility standards. The UserWay Website Accessibility Widget offers customizable options (e.g., font size adjustments, contrast changes) to help improve your experience.
Continuous Improvement
Digital accessibility is an ongoing commitment. We continually monitor and update our services to meet evolving standards and user needs.
2. Mental Health–Specific Accessibility Features
Crisis Resource Accessibility
Emergency Support
In a crisis, users can quickly access immediate crisis support resources, including clear links to the 988 Suicide & Crisis Lifeline (988lifeline.org) and other local emergency services.
Voice-to-Text Capabilities
Our platform includes voice-to-text features designed to support therapy sessions by allowing users to input and review their reflections via speech.
Focus Assistance Tools
Basic focus assistance features are available to help users who may experience anxiety or attention challenges, offering simplified navigation and adjustable display options.
3. Technical and Platform-Specific Details
Automated Remediation Technology (ART)
We use ART to enhance accessibility—for example, by ensuring images have appropriate alternative text and improving keyboard navigation with clear focus indicators and skip links.
Cross-Platform Compatibility
Our digital services are designed to work seamlessly across both web and mobile platforms, ensuring a consistent and accessible experience whether you use our website or our mobile app.
Platform Features
- Self-Reflection Tools: Customizable interface options support self-reflection with adjustable fonts, colors, and navigation aids.
- Alternative Communication: Options for text-based interaction support users who prefer or require simpler interfaces.
4. User Support and Response
24-Hour Response for Urgent Accessibility Issues
If you encounter urgent accessibility issues—especially those affecting crisis support or emergency communications—please contact us immediately. For urgent matters, include “URGENT” in the subject line when emailing privacy@theryo.ai. We commit to responding within 24 hours.
Contact Information
For accessibility-related questions or feedback, please email us at privacy@theryo.ai. We aim to respond to general accessibility inquiries within 3 business days.
5. Additional Resources
Accessibility Guides and Provider Training
We offer accessible documentation and user guides on our website. These materials include information on how to use our accessibility features and are available for both users and providers.
Assistive Technology Compatibility
Our technical documentation details our compatibility with common assistive technologies to ensure our services remain accessible to all.
Legal and Compliance Information
We incorporate relevant regulatory requirements—including HIPAA, WCAG, and provisions of the 21st Century Cures Act—into our accessibility practices and internal training.
Assistive Technologies
Theryo is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Technical Specifications
Accessibility of Theryo relies on the following technologies to work with the combination of web browser and assistive technologies:
These technologies are relied upon for conformance with the accessibility standards used.
Contact Us
If you have any questions or require further assistance regarding digital accessibility, please contact us at privacy@theryo.ai.
Need accessibility assistance?
We're committed to making Theryo accessible to everyone. Reach out with any questions or feedback.